customer experience Archives

Illustration of rocket ship.

How to Increase Website Traffic through Returning Visitors

Focus on your return customers. Increase website traffic through returning visitors. Give these 4 simple-to-implement techniques a try.

Why You Need a Messaging Bot for Your Website

Integrating a messaging bot for your website contributes towards your business goals for profitability and growth. A rundown of benefits you can expect.
Social Media Metrics for the Buyer’s Journey

Social Media Metrics for the Buyer’s Journey

It’s called the “buyer’s journey” and it’s made up of the steps it takes for someone to actually buy a product or service.  The buyer’s journey is made up of five distinct stages: awareness, consideration, decision, adoption, and advocacy. Each stage comes with its corresponding objective, and each should have a unique social media strategy. […]