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onboarding Archives

Showing every feature on day one feels thorough, but it's also why most users leave. A look at what Slack and Canva do instead and how to apply it.

Why Simplicity Beats Features When Introducing Users to New Platforms

When users abandon a new app or platform, the instinct is often to wonder what feature was missing. But the real problem is usually the opposite: too much, too soon. Andrew Chen, General Partner at Andreessen Horowitz and former head of growth at Uber, has studied this pattern extensively. His analysis of over 125 million […]